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| Introduction – Concordia University Bookstore is committed to protecting your privacy. We have established this Privacy Policy and are providing it to you so that you can understand the manner in which we collect and use your information and the efforts we use to protect it. Please note that this policy is for Concordia University Bookstore; it does not apply to other sites that you may link to from our site. Please check the privacy policies on those sites for more information. Business Information - Concordia University Bookstore is a college retail bookstore located in Seward, Nebraska. In addition to the community here at Concordia University, Seward, Nebraska, we serve students, staff, and faculty as well as our internet and mail order customers from around the country and around the world. The address for our main store appears below. Concordia University Bookstore Personal Information Collected - Concordia University Bookstore recognizes the need for consumers to control the use and management of personal information. By personal information we mean information that can be used to identify or contact an individual. This includes a first and last name, a physical address, an email address, a student id number, or a phone number. If you are visiting our site to browse merchandise or find information about our business or our products, you do not need to provide any personal information. If you decide to make a purchase, however, we do collect this information so that we can provide you with the product or service you requested so that we can contact you with information regarding your order. Personal Information Use - Concordia University Bookstore uses personal account information provided by you so that we can service your order. Also note that we may need to transfer that information to our agents or employees of our service providers. For example, we may need to provide your address to a wholesaler or a shipping company that will ship a product directly to you. We will only transfer the information to the extent necessary to provide the requested information, service, or product to you. We will not sell or trade your information to unrelated third parties. When you submit an order you will receive an email confirmation from our system. As your order status changes you may also receive notifications via email. These notifications are considered part of our service and may not be disabled. We may also periodically send you email notifications concerning products or services offered by our bookstore. Any such notification will include instructions for opting out of future mailings. Information Control - Your customer profile is accessible from our website and you may update it at anytime. Our web site provides you with the ability to change your phone numbers, physical addresses, and email address information stored in your profile. You may also write to us at the address listed at the bottom of this policy to request that we make the change for you. Confidentiality and Security - Concordia University Bookstore takes reasonable steps to ensure that your information is protected. On our website we use industry standard Secure Sockets Layer (SSL) encryption when collecting your personal information. Internally, we limit access to your information to those employees or agents who we believe have reasonable need to use the information to provide products or services to you, or to perform their jobs. Notifications - When your order is placed on our website we will send you an email notification. We will send the email but we cannot guarantee delivery. You are responsible for providing a valid email address and for updating it when your address changes. Concordia University Bookstore may, depending on the importance and urgency of the notification, choose to contact you via telephone or postal mail. When doing so we will use the phone number and/or address associated with your account or transaction. History - Concordia University Bookstore first established a privacy policy in February of 2005. We periodically make changes to the policy to reflect additions or changes to our practices. You may review the current policy at anytime by returning to this web page. This policy was last changed on February 5, 2005. Compliance - This privacy policy complies ecommerce industry best practice guidelines and with California's Privacy Protection Act of 2004. If you have any questions or concerns about this policy please contact us using the information provided below. Contact - Please direct all privacy related questions and concerns to the following address: |